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Personal Data Processing Policy

Last updated: July 13, 2026

1. Introduction

Welcome to the www.terra-vitis.com website.

The protection of your personal data is a priority for TERRA-VITIS S.R.L.. This Policy describes how we collect, use, and protect personal data in accordance with Law No. 195/2024 on the protection of personal data of the Republic of Moldova.

By using this website, you are informed about the practices described in this policy.

2. Data Controller

TERRA-VITIS S.R.L.

IDNO: 1003603007589

Registered office: Burlacu village, Cahul district, Republic of Moldova

Website: www.terra-vitis.com

E-mail: terravitis@gmail.com

Phone:
+373 691 13 114
+373 299 79 416

3. What Data We Collect

Depending on how you use the website, we may collect:

  • IP address;

  • browser type;

  • operating system;

  • device information;

  • visited pages;

  • visit duration;

  • information collected through cookies.

We do not intentionally request or process special categories of personal data.

4. Purposes of Data Processing

Personal data is processed for:

  • responding to requests received through the contact form;

  • communicating with customers and partners;

  • website administration;

  • improving website functionality;

  • analyzing website traffic and usage patterns;

  • protecting the security of information systems;

  • complying with legal obligations.

5. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, to understand how visitors use the website.

Google Analytics may collect information such as:

  • IP address (which may be anonymized if properly configured);

  • visited pages;

  • session duration;

  • device type;

  • browser used;

  • traffic source.

This information is used exclusively for statistical purposes and to improve the user experience.

Analytics cookies are activated only after the user's consent has been provided, where such consent is required by applicable legislation.

6. Legal Basis for Processing

Personal data is processed based on:

  • the consent of the data subject;

  • the performance of pre-contractual measures requested by the user;

  • legal obligations;

  • the legitimate interest of the controller in website administration and security.

7. Disclosure of Data

Personal data may only be shared with:

  • web hosting service providers;

  • IT service providers;

  • Google Ireland Limited, in connection with the use of Google Analytics;

  • competent authorities, where required by law.

We do not sell or trade personal data.

8. International Data Transfers

Certain data collected through Google Analytics may be processed on servers located outside the Republic of Moldova.

In such cases, we ensure that transfers are carried out only under the conditions and safeguards provided by applicable legislation.

9. Data Retention Period

Data submitted through the contact form is retained only for as long as necessary to resolve the request and comply with legal obligations.

Statistical data collected through Google Analytics is retained according to the retention periods configured in the Google Analytics account.

10. Your Rights

You have the right to:

  • be informed about the processing of your personal data;

  • access your personal data;

  • request correction of inaccurate data;

  • request deletion of your data;

  • request restriction of processing;

  • request data portability;

  • object to processing;

  • withdraw consent at any time;

  • submit a complaint to the competent personal data protection authority.

11. Cookies

This website uses two categories of cookies:

Necessary Cookies

These cookies are essential for the proper functioning of the website and cannot be disabled.

Analytics Cookies

These cookies are used through Google Analytics and help us understand how visitors use the website. These cookies are installed only after the user's consent has been provided, where required.

Users can change their cookie preferences at any time.

12. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

13. Children's Data

This website is not intended for children, and we do not intentionally collect personal data from persons under the age of 18.

14. Changes to This Policy

We reserve the right to modify this policy in order to reflect legislative changes or changes in the operation of the website.

The updated version will be published on this page.

15. Contact

TERRA-VITIS S.R.L.

Burlacu village, Cahul district, Republic of Moldova

E-mail: terravitis@gmail.com

Phone:
+373 691 13 114
+373 299 79 416